Contact
Email: markpane@craftclay.com
When contacting support, please include your macOS version, the MarkPane version shown in MarkPane > About MarkPane, and a brief description of the Markdown file or workflow. Please remove private content from sample files before sending them.
Mac App Store purchase
MarkPane is available as a $4.99 paid Mac App Store app. It is a one-time paid download, with no subscription and no separate in-app unlock. You can download it from the Mac App Store listing.
- Downloads, purchases, Family Sharing availability, refunds, and receipt handling are managed by Apple.
- If you need to install MarkPane again on another Mac, use the Mac App Store with the same Apple ID.
- If the Mac App Store asks you to buy again, confirm that you are signed in with the Apple ID used for the original purchase.
Quick help
- Full documentation: see the User Guide for detailed workflows and shortcuts.
- Built-in help: choose Help > Quick Help (Shift-Command-/) for a quick command reference.
- Open a file or folder: drag a Markdown file or folder into a viewer window, or choose File > Open Markdown or Folder... (Command-O).
- Create a Markdown file: click Create new Markdown in an empty viewer, or use Folder Actions > Create New Markdown in the Folder Access window.
- Create a folder: use Folder Actions > Create New Folder to create a folder at the opened folder root, or right-click a folder and choose Create New Folder to create a subfolder.
- Browse a folder: choose a folder, click a Markdown file to open it in the current tab, Option-click to open it in a new tab, or right-click files and folders to rename them or move them to Trash after confirmation. Empty folders remain visible and expandable.
- Use windows and tabs: choose File > New Window (Command-N) or File > New Tab (Command-T). Local Markdown links in rendered documents can also open in tabs.
- Edit the current file: choose File > Edit Current Markdown (Command-E). Changes autosave back to the file, Return continues common Markdown lists and blockquotes, and Tab or Shift-Tab indents selected lines.
- Find rendered content: choose Edit > Find in Markdown (Command-F), then use Command-G and Shift-Command-G to move between matches.
- Print: choose File > Print... (Command-P) from the active viewer or editor window.
- Typography: use the View menu to select a font, increase or decrease rendered font size and line height, or reset typography.
- Open rendered media separately: hover an image, table, or Mermaid diagram, then click Open in New Window to use a separate resizable window.
Troubleshooting
I cannot open a Markdown file
MarkPane accepts readable local text files, including .md, .markdown,
.mdown, .mkd, and .txt. If the file is not readable text, or
if macOS cannot grant access to it, MarkPane shows an error. Try moving the file to a normal local
folder and opening it again.
I cannot browse a folder
Choose a normal local folder when prompted. MarkPane uses macOS folder permission to show the folder tree and open supported Markdown files inside it. Hidden files and package contents are skipped, and non-Markdown files may appear dimmed for context.
I cannot create a new Markdown file
Choose a writable local folder when the save panel opens, or use Create New
Markdown inside a writable folder in the Folder Access window. MarkPane creates
.md, .markdown, .mdown, .mkd, or
.txt files. If the folder is read-only, outside the folder access you granted, or
already contains an item with the same name, MarkPane shows an error.
I cannot create a new folder
Use Create New Folder from the Folder Actions menu or from a folder context menu in
the Folder Access window. MarkPane creates a writable folder named Untitled Folder, or
the next available numbered name, then starts inline rename. If the parent folder is read-only,
outside the folder access you granted, or blocked by macOS permissions, MarkPane shows an error.
I cannot rename a file or folder
Use the context menu in the Folder Access window and choose Rename. Names cannot be
empty, contain /, or match another item in the same folder. If macOS does not allow the
move, try a normal writable local folder.
I cannot delete a file or folder
Use the context menu in the Folder Access window and choose Delete. MarkPane asks for confirmation, then moves the selected item to the macOS Trash. If macOS does not allow the move, try a normal writable local folder or adjust the file's permissions in Finder.
A linked Markdown file asks for permission
If a rendered link points to another local Markdown file outside the folder access MarkPane already has, choose the linked file's folder when prompted. MarkPane then opens the linked document in a tab.
Local images do not appear
Because MarkPane is sandboxed, images stored next to a Markdown file may require explicit folder access. Use the inline Allow Local Images action and select the Markdown file's folder when prompted.
Task-list checkbox changes did not save
MarkPane updates task markers such as [ ] and [x] directly in the
Markdown file. The file must still be writable, and the rendered checkbox must match a task marker
in the source. If the source changed outside MarkPane, reopen the file and try again.
Edit Current Markdown is disabled
Open a Markdown file first. The source editor is available for file-backed documents, and changes autosave back to that file.
Return does not continue a list inside a code block
This is expected. MarkPane avoids Markdown list continuation inside fenced code blocks so code samples stay plain while editing.
Search finds different text than the source editor
Find in Markdown searches the rendered document, including headings, tables, code, math fallback text, details, and footnotes. It does not behave like a raw-source text search.
A Mermaid diagram does not render
Confirm that the diagram is inside a fenced code block labeled mermaid. MarkPane
supports flowchart, state, sequence, class, ER, and XY chart Mermaid fences. Other diagram types or
unsupported Mermaid syntax may fail to render.
Math does not render as expected
Display math is supported with $$...$$, \[...\], and fenced
math blocks. Some complex or invalid TeX may be shown as readable fallback text if
MathJax cannot render it.
Window transparency or glass surface looks unusual
Use View > Window Transparency to choose a different opacity, or toggle View > Use Glass Document Surface. The exact appearance can vary by macOS version and system appearance.
Performance with very large files
Very large Markdown files, complex diagrams, or large math sections may take a moment to parse and render. If a document feels slow, try reducing very large generated tables or splitting the file into smaller documents.
Feature requests and feedback
Send suggestions to markpane@craftclay.com. If possible, include a small non-sensitive Markdown sample and what you expected to see.
Last updated: 2026-05-31